You are getting this message for any of the following reasons:
- If your account is still pending for validation
- If you press the "Clear Credentials" button
- If you "Generate a new key pair"
- If a new slice is added to your account
Unless your account has not yet been validated, it is sufficient to refresh the page or go back to the home page.
The portal will then regenerate your credentials. In some cases it may take more time than usual. If nothing works,
then please logout and login back into to the portal.
Manual delegation of credentials
You have selected upon sign-up to upload your public key. As you have uploaded your own public key,
the portal can no longer generate your credentials automatically. In order to have your credentials
delegated to the portal, please follow these instructions:
- Your account must first be validated by the manager of your organization.
- In order for the portal to contact testbeds on your behalf, so as to list and reserve resources, you will need to
delegate your credentials to the portal.
Contact support
If you don't have the above mentioned cases and still have this message, please contact us.