-* First, we need your help rebooting %(hostname)s. Because we cannot leverage
- the above PCU, please manually reboot this machine and we can help you
- resolve any configuration errors with the PCU independently.
+ 2. If there is nothing apparently wrong with the PCU, or the mapping between
+ the PCU and the host, then there is likely a problem with our bootstrap
+ software on your machine. To help us, please make a note of any text on
+ the console and report it to mailto:support@planet-lab.org . An example
+ might be that the console hangs waiting for a module to unload. The last
+ reported name or any error messages on the screen would be very helpful.