-* Second, if it is possible, please correcct the above PCU problem.
- By enabling us to take administrative actions automatically from
- PlanetLab Central without local intervention, you can trade a small
- amount of time now for a time savings in the future.
+ 2. If there is nothing apparently wrong with the PCU, or the mapping between
+ the PCU and the host, then there is likely a problem with our bootstrap
+ software on your machine. To help us, please make a note of any text on
+ the console and report it to mailto:support@planet-lab.org . An example
+ might be that the console hangs waiting for a module to unload. The last
+ reported name or any error messages on the screen would be very helpful.
+
+ 3. Alternately, if it is possible, please correcct the above PCU problem, or
+ let us know what steps you are taking. By enabling us to take administrative
+ actions automatically from PlanetLab Central without your intervention, you
+ can trade a small amount of time now for a time savings in the future.