+ #try:
+ # Send an email: the support recipients
+ theme.template_name = 'email_default_recipients.txt'
+ recipients = render_to_string(theme.template, form.cleaned_data)
+ recipients = recipients.replace('\n', '')
+ #recipients = ['support@onelab.eu']
+ ## removed it cz recipients is not a list so append doesn't work ###
+ ## we don't need it cz the new ticketing systems sends a confirmation email ###
+ #if cc_myself:
+ # recipients.append(email)
+ #recipients = ['support@myslice.info']
+ theme.template_name = 'contact_support_email.html'
+ html_content = render_to_string(theme.template, form.cleaned_data)
+
+ theme.template_name = 'contact_support_email.txt'
+ text_content = render_to_string(theme.template, form.cleaned_data)
+
+ theme.template_name = 'contact_support_email_subject.txt'
+ subject = render_to_string(theme.template, form.cleaned_data)
+ subject = subject.replace('\n', '')
+
+ # if not email:
+ # theme.template_name = 'email_default_sender.txt'
+ # sender = render_to_string(theme.template, form.cleaned_data)
+ # sender = sender.replace('\n', '')
+ # else:
+ sender = email
+
+ msg = EmailMultiAlternatives(subject, text_content, sender, [recipients])
+ msg.attach_alternative(html_content, "text/html")
+ msg.send()
+ #except Exception, e:
+ #print "Failed to send email, please check the mail templates and the SMTP configuration of your server"