- { Queue => '0',
- Name => 'Autoreply', # loc
- Description => 'Default Autoresponse template', # loc
- Content => 'Subject: AutoReply: {$Ticket->Subject}
-
-Hello,
-
-Thank you very much for reporting this.
-
-This message was automatically generated in response to the
-creation of a trouble ticket regarding:
-
- "{$Ticket->Subject()}"
-
-There is no need to reply to this message right now. Your ticket has been
-assigned an ID of [{$rtname} #{$Ticket->id()}].
-
-Please include the string:
-
- [{$rtname} #{$Ticket->id}]
-
-in the subject line of all future correspondence about this issue. To do so,
-you may reply to this message.
-
-Thank you,
-{$Ticket->QueueObj->CorrespondAddress()}
-{$Ticket->AddCustomFieldValue(Field => 'Problem Category', Value => 'Trivial');}
-
--------------------------------------------------------------------------
-{$Transaction->Content()}
-'
- },