import database
import time
import mailer
-from unified_model import cmpCategoryVal
import sys
import emailTxt
import string
print "action: getting message"
message = record.getMessage(record.data['ticket_id'])
if message:
- #message.reset()
print "action: sending email"
message.send(record.getContacts())
#print "DEBUG NOT SENDING MESSAGE WHEN I SHOULD BE!!!!!"
diag.save()
else:
- print "NOT sending email : %s %s" % (config.mail, record.data['rt'])
+ print "NOT sending email : %s" % config.mail
return