#
# Faiyaz Ahmed <faiyaza@cs.princeton.edu>
#
-# $Id: $
+# $Id: emailTxt.py,v 1.5 2007/01/10 20:08:44 faiyaza Exp $
#
#
class mailtxt:
- STANDARD="""As part of the monitoring of PlanetLab nodes, we have noticed that the node %(hostname)s is not responding to pings and is not available for ssh.
-Please check the machine's connectivity and, if properly networked, power cycle the machine. If there are any console messages relating to the machines's failure, please pass those to the PlanetLab-support mailing list so we can resolve any problems.
+ down=("""PlanetLab node %(hostname)s down.""", """As part of PlanetLab node monitoring, we noticed %(hostname)s has been down for %(days)s days.
+Please check the node's connectivity and, if properly networked, power cycle the machine. Note that rebooting the machine may not fully resolve the problems we're seeing. Once the machine has come back up, please visit the Comon status page (http://summer.cs.princeton.edu/status/tabulator.cgi?table=table_nodeviewshort&select='address==%(hostbyteorder)s') to verify that your node is accessible from the network.
+
+There's no need to respond to this message if CoMon reports that your machine is accessible. However, if there are any console messages relating to the node's failure, please report them to PlanetLab support (support@planet-lab.org) so we can resolve the issue.
Thanks.
- -- PlanetLab Central (support@planet-lab.org)
-"""
- STANDARD_PI="""As part of the monitoring of PlanetLab nodes, we have noticed that the node %(hostname)s is not responding to pings and is not available for ssh. We have made several attempts to contact the techinical contacts for this site (they are CCed) to help us bring the node back online. If there should be a different technical contact appointed, you may add the 'tech' role to any user registered for your site via the website. (Manage Users off the left nav bar on the PI tab, then click the user)
+ -- PlanetLab Central (support@planet-lab.org)
+""")
-Our records indicate that there is no remote power control unit connected to this node. If this is not the case, please log into the PlanetLab Website and update the PCU information.
-https://www.planet-lab.org/db/pcu/
+ dbg=("""Planetlab node %(hostname)s requires reboot.""", """As part of PlanetLab node monitoring, we noticed %(hostname)s is in debug mode. This usually implies the node was rebooted unexpectedly and could not come up cleanly.
-Please check the machine's connectivity and, if properly networked, power cycle the machine to reboot it. If there are any console messages relating to the machines's failure, please pass those to the PlanetLab-support mailing list so we can resolve any problems.
+Please check the node's connectivity and, if properly networked, power cycle the machine. Note that rebooting the machine may not fully resolve the problems we're seeing. Once the machine has come back up, please visit the Comon status page (http://summer.cs.princeton.edu/status/tabulator.cgi?table=table_nodeviewshort&select='address==%(hostbyteorder)s') to verify that your node is accessible from the network.
+There's no need to respond to this message if CoMon reports that your machine is accessible. However, if there are any console messages relating to the node's failure, please report them to PlanetLab support (support@planet-lab.org) so we can resolve the issue.
Thanks.
+
-- PlanetLab Central (support@planet-lab.org)
-"""
+""")
+
- PCU_DOWN="""Hello,
+ ssh=("""Planetlab node %(hostname)s down.""", """As part of PlanetLab node monitoring, we noticed node %(hostname)s is not available for ssh.
-IMPORTANT: PLC has recently upgraded their monitoring system. One significant change is that PCU reboot attempts may now come from the following subnet:
-128.112.154.64/26
-If you have source IP filtering on your PCU please add this subnet.
+Please check the node's connectivity and, if properly networked, power cycle the machine. Note that rebooting the machine may not fully resolve the problems we're seeing. Once the machine has come back up, please visit the Comon status page (http://summer.cs.princeton.edu/status/tabulator.cgi?table=table_nodeviewshort&select='address==%(hostbyteorder)s') to verify that your node is accessible from the network.
-We have attempted to reboot some nodes at your site that appear to be down and found that we were unable to connect to the power control unit. Could you please bring it back online? Certain units benefit from a power cycle. Occasionally the problem is that our information for the PCU is incorrect. If the unit seems fine, please verify that the information is correct by logging into the website and clicking the 'power control units' link in the lefthand nav bar. Please let us know if you run into problems.
+There's no need to respond to this message if CoMon reports that your machine is accessible. However, if there are any console messages relating to the node's failure, please report them to PlanetLab support (support@planet-lab.org) so we can resolve the issue.
Thanks.
+
-- PlanetLab Central (support@planet-lab.org)
-"""
+""")
- PCU_DOWN_PI="""Hello,
-We have made several attempts to contact the techinical contacts for this site (they are CCed) to help us bring the node back online. If there should be a different technical contact appointed, you may add the 'tech' role to any user registered for your site via the website. (Manage Users off the left nav bar on the PI tab, then click the user)
+ dns=("""Planetlab node %(hostname)s down.""", """As part of PlanetLab node monitoring, we noticed the DNS servers used by %(hostname)s are not responding to queries.
-We have attempted to reboot some nodes at your site that appear to be down and found that we were unable to connect to the power control unit. Could you please bring it back online? Certain units benefit from a power cycle. Occasionally the problem is that our information for the PCU is incorrect. If the unit seems fine, please verify that the information is correct by logging into the website and clicking the 'power control units' link in the lefthand nav bar. Please let us know if you run into problems.
+Please verify the DNS information used by the node is correct. You can find directions on how to update the node's network information on the PlanetLab Technical Contacts Guid (http://www.planet-lab.org/doc/TechsGuide.php#id268898).
Thanks.
-- PlanetLab Central (support@planet-lab.org)
-"""
+""")
+
- PCU_INEFFECTIVE="""Hello,
+ filerw=("""Planetlab node %(hostname)s has a bad disk.""", """As part of PlanetLab node monitoring, we noticed %(hostname)s has a read-only filesystem.
-%(hostname)s was remotely rebooted via your power control unit but has not contacted PlanetLab since. It should contact upon every boot, hence we believe that either the node has some hardware problems, is not properly connected to the power control unit, or has network connectivity issues. Could you please reboot the node and watch the console for error messages? 'Couldn't resolve bootX.planet-lab.org' usualy mean connectivity problems. This could be either network configuration or occasionally filtering by the local network admins due to unusual traffic.
+Please verify the integrity of the disk and email the site if a replacement is needed.
Thanks.
-- PlanetLab Central (support@planet-lab.org)
-"""
+""")
- PCU_INEFFECTIVE_PI="""Hello,
-We have made several attempts to contact the techinical contacts for this site (they are CCed) to help us bring the node back online. If there should be a different techinical contact appointed, you may add the 'tech' role to any user registered for your site via the website. (Manage Users off the left nav bar on the PI tab, then click the user)
+ clock_drift=("""Planetlab node %(hostname)s and NTP.""", """As part of PlanetLab node monitoring, we noticed %(hostname)s cannot reach our NTP server.
-%(hostname)s was remotely rebooted via your power control unit but has not contacted PlanetLab since. It should contact upon every boot, hence we believe that either the node has some hardware problems, is not properly connected to the power control unit, or has network connectivity issues. Could you please reboot the node and watch the console for error messages? 'Couldn't resolve bootX.planet-lab.org' usually indicates connectivity problems. This could be either network configuration or occasionally filtering by the local network admins due to unusual traffic.
+Please verify that the NTP port (tcp/123) is not blocked by your site.
Thanks.
-- PlanetLab Central (support@planet-lab.org)
-"""
+""")
+
+
+
+ removedSliceCreation=("""PlanetLab slice creation/renewal suspension.""","""As part of PlanetLab node monitoring, we noticed the %(loginbase)s site has less than 2 nodes up. We have attempted to contact the PI and Technical contacts %(times)s times and have not received a response.
+
+Slice creation and renewal are now suspended for the %(loginbase)s site. Please be aware that failure to respond will result in the automatic suspension of all running slices on PlanetLab.
+
+
+ -- PlanetLab Central (support@planet-lab.org)
+""")
+
+
+ suspendSlices=("""PlanetLab slices suspended.""","""As part of PlanetLab node monitoring, we noticed the %(loginbase)s site has less than 2 nodes up. We have attempted to contact the PI and Technical contacts %(times)s times and have not received a response.
+
+All %(loginbase)s slices are now suspended.
+
+
+ -- PlanetLab Central (support@planet-lab.org)
+""")
+
+
+ pcu_broken=("""%(hostname)s failed to reinstall""","""Hello,
+
+ %(hostname)s was remotely rebooted via your power control unit but has not contacted PlanetLab since. It should contact upon every boot, hence we believe that either the node has some hardware problems, is not properly connected to the power control unit, or has network connectivity issues. Could you please reboot the node and watch the console for error messages?
+
+
+Thanks.
+
+-- PlanetLab Central (support@planet-lab.org)
+""")
+
+
+ no_pcu=("""Hello,
+
+We have set %(hostname)s to reinstall, but because your site does not have a power control unit, we are unable to powercycle the node. Please
+
+Thanks.
+
+-- PlanetLab Central (support@planet-lab.org)
+""")
+
git://git.onelab.eu / monitor.git / blobdiff