The most current version of everything.

[monitor.git] / mailer.py

diff --git a/mailer.py b/mailer.py
index 5fc0320..407390f 100755 (executable)
--- a/mailer.py
+++ b/mailer.py
@@ -8,6 +8,7 @@
 from emailTxt import *
 import smtplib
 from config import config
+import calendar
 import logging
 import os
 import time
@@ -50,7 +51,7 @@ def getTicketStatus(ticket_id):
        if ticket_id == None or ticket_id == "":
                return {}
 
-       cmd = "rt show -t ticket -f id,subject,status,queue %s" % (ticket_id)
+       cmd = "rt show -t ticket -f id,subject,status,queue,created %s" % (ticket_id)
        (f_in, f_out, f_err) = os.popen3(cmd)
        value = f_out.read()
        l_values = value.split('\n')
@@ -59,8 +60,10 @@ def getTicketStatus(ticket_id):
                if len(line) == 0: continue
                vals = line.split(':')
                key = vals[0]
-               r_values[key] = "".join(vals[1:])
+               r_values[key] = ":".join(vals[1:])
                r_values[key] = r_values[key].strip()
+
+       r_values['Created'] = calendar.timegm(time.strptime(r_values['Created']))
        return r_values
 
 def setAdminCCViaRT(ticket_id, to):