r_values[key] = ":".join(vals[1:])
r_values[key] = r_values[key].strip()
- if 'Created' in r_values:
- r_values['Created'] = calendar.timegm(time.strptime(r_values['Created']))
- else:
- r_values['Created'] = calendar.timegm(time.localtime())
+ #if 'Created' in r_values:
+ # r_values['Created'] = calendar.timegm(time.strptime(r_values['Created']))
+ #else:
+ r_values['Created'] = calendar.timegm(time.localtime())
#r_values['Told'] = calendar.timegm(time.strptime(r_values['Told']))
return r_values
# create a comma-separated list
s_to = ",".join(to)
- cmd = "rt edit ticket/%s set admincc='%s'" % (ticket_id, s_to)
+ cmd = "rt edit ticket/%s set cc='%s'" % (ticket_id, s_to)
print cmd
(f_in, f_out, f_err) = os.popen3(cmd)
value = f_out.read()
pass
else:
print "VALUE:", value
- print "ERROR: RT failed to update AdminCC for ticket %s" % ticket_id
+ print "ERROR: RT failed to update CC for ticket %s" % ticket_id
return
# Set ENV Variables/PATH
_setupRTenvironment()
- # NOTE: AdminCc: (in PLC's RT configuration) gets an email sent.
+ # NOTE: Cc: (in PLC's RT configuration) gets an email sent.
# This is not the case (surprisingly) for Cc:
input_text = "Subject: %s\n"
input_text += "Requestor: %s\n"% FROM
input_text += "id: ticket/new\n"
input_text += "Queue: %s\n" % config.RT_QUEUE
for recipient in to:
- input_text += "AdminCc: %s\n" % recipient
- #input_text += "AdminCc: %s\n" % config.cc_email
+ input_text += "Cc: %s\n" % recipient
+ #input_text += "Cc: %s\n" % config.cc_email
input_text += "Text: %s"
# Add a space for each new line to get RT to accept the file.
import smtplib
import emailTxt
import plc
- emailViaRT("mail via RT", "Let's see if this succeeds...", [FROM])
+ emailViaRT("test monitor mail 9", "Let's see if this succeeds...", ["stephen.soltesz@gmail.com"])