X-Git-Url: http://git.onelab.eu/?a=blobdiff_plain;f=monitor%2Fwrapper%2FemailTxt.py;h=9a7fec3ce58feaab0a04a72e97aae323bd24b072;hb=3f4df5945bbfb4592a164d929cf22c31d5fba50e;hp=b50be5b1ef0bc2131f0afdd49ec24251fa628193;hpb=6a452e8ece2ca8a47105c128eaebc38507bc76c5;p=monitor.git diff --git a/monitor/wrapper/emailTxt.py b/monitor/wrapper/emailTxt.py index b50be5b..9a7fec3 100644 --- a/monitor/wrapper/emailTxt.py +++ b/monitor/wrapper/emailTxt.py @@ -207,34 +207,75 @@ ERROR- This is an error state, where there is absolutely no contact with PlanetLab. """) - pcumissing_notice =("""MONTEST: No PCU available to reboot %(hostname)s""", -"""As part of PlanetLab node monitoring and maintenance, we noticed that there is no PCU -associated with %(hostname)s, so we could not reboot it ourselves. +############################################################################# +############################################################################# +############################################################################# -To save you time in the future, please take a moment to register the PCU functionality for -your machines here: + pcumissing_notice =("""MONTEST: There is no PCU available to reboot %(hostname)s""", +"""We've noticed that there is no PCU associated with %(hostname)s, so we could +not reboot it ourselves. - http://www.planet-lab.org/db/sites/pcu.php +By taking a few moments now to register your PCU for this host, you will save +time in the future the next time we need to reboot this machine, because we +will be able to do so without disturbing you. + + http://www.planet-lab.org/registerwizard/index.php + +The registration is very quick. All we need are: PCU hostname, IP, username, +and password. Then, choose which node to associate it with, and we will take +care of the rest. Thank you very much for your help, -- PlanetLab Central (support@planet-lab.org) """) + pcufailed_notice =("""MONTEST: Could not use PCU to reboot %(hostname)s""", -"""As part of PlanetLab node monitoring and maintenance, we tried to use the PCU -registered for %(hostname)s, but could not for some reason. +"""We tried to use the PCU registered for %(hostname)s, but for some reason +the host did not come back online. You may be able to learn more by visiting +this link: + + https://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +We need your help resolving this issue in a few ways: + + 1. First, we need your help rebooting %(hostname)s. Because the above PCU does + not appear to work, please manually reboot this machine. If it turns out + that there is a problem with the PCU configuration, we can help you + resolve that independently. -Please help. + 2. If it is possible, please correcct the above PCU problem, or let us know + what steps you are taking. By enabling us to take administrative actions + automatically without your intervention, you will save time in the future + the next time we need to reboot this machine, because we will be able to + do so without disturbing you. + + 3. If there is nothing apparently wrong with the PCU, or the mapping between + the PCU and the host, then there is likely a problem with our bootstrap + software on your machine. To help us, please make a note of any text on + the console and report it to mailto:support@planet-lab.org . An example + might be that the console hangs waiting for a module to unload. The last + reported name or any error messages on the screen would be very helpful. + +If the PCU is up and running, but behind a firewall, please make it accessible +from address block 128.112.139.0/24. You can confirm that this is the address +space from which the PlanetLab Central servers run. Thank you very much for your help, -- PlanetLab Central (support@planet-lab.org) """) + online_notice=("""MONTEST: Host %(hostname)s is online""", """ This notice is simply to let you know that: %(hostname)s -is online and operational. Thank you very much for your help! +is online and operational. + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help! + -- PlanetLab Central (support@planet-lab.org) """) test_notice=("""MONTEST: Host %(hostname)s is testing""", """ @@ -258,18 +299,29 @@ This notice is simply to let you know that: is down, disconnected from the network and/or non-operational. -Please investigate, thank you very much for your help! +Please investigate, and let us know if there's anything we can do to help get +it back on-line. You can see more information about the current status of +this host here: + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s - http://monitor.planet-lab.org:8082/pcuview?loginbase=%(loginbase)s +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) """) - clear_penalty=("""MONTEST: All penalties have been cleared from site %(loginbase)s""", + clear_penalty=("""MONTEST: All privileges restored to site %(loginbase)s""", """ -This notice is to let you know that any penalties previously applied to your site have -been removed: %(penalty_level)s. +This notice is to let you know that any privileges previously reduced at your +site have been restored: %(penalty_level)s. + +All privileges are restored. You may create slices again, and if your +slices were disabled, please allow up to 30 minutes for them to return to +enabled. -All privileges have been restored. If your slices were disabled, please allow -up to 30 minutes for them to return to enabled. + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) Legend: @@ -278,12 +330,21 @@ Legend: 2+ - all existing slices will be disabled. """) - increase_penalty=("""MONTEST: Penalty increased for site %(loginbase)s""", + increase_penalty=("""MONTEST: Privilege reduced for site %(loginbase)s""", """ -This notice is to let you know that the penalty applied to your site has -increased: %(penalty_level)s. +This notice is to let you know that the privileges granted to your site as +a participating member of Planetlab have reduced: %(penalty_level)s. + +Your privileges will be reduced corresponding to the legend below. To +restore these privileges, please return at least two machines to working +state. + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s -legend: +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) + +Legend: 0 - no penalty applied 1 - site is disabled. no new slices can be created. @@ -291,23 +352,27 @@ legend: """) newbootcd_notice=("""MONTEST: Host %(hostname)s needs a new BootImage""", """ -As part of PlanetLab node monitoring, we noticed the following nodes have an out-dated BootCD: +We noticed the following node has an out-dated BootImage: %(hostname)s -This usually implies that you need to update the BootCD and node configuration file stored on the read-only media (either the all-in-one ISO CD, floppy disk, or write-protected USB stick). +This usually implies that you need to update the BootImage and node +configuration file stored on the read-only media (either the all-in-one ISO +CD, floppy disk, or write-protected USB stick). + +You can do this by walking through the steps of the registration wizard, and +downloading a new BootImage for your machine. + + https://www.planet-lab.org/registerwizard/index.php Thank you for your help, -- PlanetLab Central (support@planet-lab.org) """) - nmreset =("""NM Reset at %(loginbase)s""", - """ -Monitor restarted NM on the following machines: +############################################################################# +############################################################################# +############################################################################# -%(hostname_list)s - - """) pcudown_one =("""Could not use PCU to reboot %(hostname)s""", """As part of PlanetLab node monitoring and maintenance, we tried to use the PCU @@ -415,7 +480,6 @@ Thank you for your help, #newalphacd=[newalphacd_one, newalphacd_one, newalphacd_one] newthankyou=[thankyou,thankyou,thankyou] pcuthankyou=[pcuthankyou_one,pcuthankyou_one,pcuthankyou_one] - NMReset=[nmreset,nmreset,nmreset] pcutonodemapping=[pcutonodemapping_one, pcutonodemapping_one, pcutonodemapping_one] pcudown=[pcudown_one, pcudown_one, pcudown_one] @@ -644,7 +708,7 @@ To help us return this machine to running order, please verify that the register You may update the node's network information at the link below: - https://www.planet-lab.org/db/nodes/node_networks.php?id=%(nodenetwork_id)s + https://www.planet-lab.org/db/nodes/node_networks.php?id=%(interface_id)s If you have any questions, please feel free to contact us at PlanetLab Support (support@planet-lab.org).