X-Git-Url: http://git.onelab.eu/?a=blobdiff_plain;f=monitor%2Fwrapper%2FemailTxt.py;h=dee06f772e9ad4a3122c78ec0749e89d1bbd5ef6;hb=ad64c5a61ce63a0299bb3e80131455323c0a6bef;hp=d1bccaa0f452271a5b3d5bb792aad2aab090274f;hpb=d428ca60fd1eb7283291b8f47cdd86dce4986925;p=monitor.git diff --git a/monitor/wrapper/emailTxt.py b/monitor/wrapper/emailTxt.py index d1bccaa..dee06f7 100644 --- a/monitor/wrapper/emailTxt.py +++ b/monitor/wrapper/emailTxt.py @@ -207,13 +207,172 @@ ERROR- This is an error state, where there is absolutely no contact with PlanetLab. """) - nmreset =("""NM Reset at %(loginbase)s""", +############################################################################# +############################################################################# +############################################################################# + + pcumissing_notice =("""MONTEST: There is no PCU available to reboot %(hostname)s""", +"""We've noticed that there is no PCU associated with %(hostname)s, so we could +not reboot it ourselves. + +By taking a few moments now to register your PCU for this host, you will save +time in the future the next time we need to reboot this machine, because we +will be able to do so without disturbing you. + + http://www.planet-lab.org/registerwizard/index.php + +The registration is very quick. All we need are: PCU hostname, IP, username, +and password. Then, choose which node to associate it with, and we will take +care of the rest. + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) +""") + + pcufailed_notice =("""MONTEST: Could not use PCU to reboot %(hostname)s""", + +"""We tried to use the PCU registered for %(hostname)s, but for some reason +the host did not come back online. You may be able to learn more by visiting +this link: + + https://monitor.planet-lab.org/monitor/pcuview?pcu_id=%(pcu_id)s + +We need your help resolving this issue in a few ways: + + 1. First, we need your help rebooting %(hostname)s. Because the above PCU does + not appear to work, please manually reboot this machine. If it turns out + that there is a problem with the PCU configuration, we can help you + resolve that independently. + + 2. If it is possible, please correcct the above PCU problem, or let us know + what steps you are taking. By enabling us to take administrative actions + automatically without your intervention, you will save time in the future + the next time we need to reboot this machine, because we will be able to + do so without disturbing you. + + 3. If there is nothing apparently wrong with the PCU, or the mapping between + the PCU and the host, then there is likely a problem with our bootstrap + software on your machine. To help us, please make a note of any text on + the console and report it to mailto:support@planet-lab.org . An example + might be that the console hangs waiting for a module to unload. The last + reported name or any error messages on the screen would be very helpful. + +If the PCU is up and running, but behind a firewall, please make it accessible +from address block 128.112.139.0/24. You can confirm that this is the address +space from which the PlanetLab Central servers run. + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) +""") + + online_notice=("""MONTEST: Host %(hostname)s is online""", """ -Monitor restarted NM on the following machines: +This notice is simply to let you know that: + %(hostname)s -%(hostname_list)s +is online and operational. + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help! + -- PlanetLab Central (support@planet-lab.org) + """) + test_notice=("""MONTEST: Host %(hostname)s is testing""", + """ +This notice is simply to test whether notices work. + %(hostname)s +Thank you very much for your help! """) + retry_bootman=("""MONTEST: Running BootManager on %(hostname)s""", + """ +This notice is simply to let you know that: + %(hostname)s + +appears stuck in a debug mode. To try to correct this, we're trying to rerun BootManager.py. +If any action is needed from you, you will recieve additional notices. Thank you! + """) + down_notice=("""MONTEST: Host %(hostname)s is down""", + """ +This notice is simply to let you know that: + %(hostname)s + +is down, disconnected from the network and/or non-operational. + +Please investigate, and let us know if there's anything we can do to help get +it back on-line. You can see more information about the current status of +this host here: + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) + """) + + clear_penalty=("""MONTEST: All penalties cleared from site %(loginbase)s""", + """ +This notice is to let you know that any penalties previously applied to your +site have been removed: %(penalty_level)s. + +All privileges have been restored. You may create slices again, and if your +slices were disabled, please allow up to 30 minutes for them to return to +enabled. + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) + +Legend: + + 0 - no penalties applied + 1 - site is disabled. no new slices can be created. + 2+ - all existing slices will be disabled. + """) + + increase_penalty=("""MONTEST: Penalty increased for site %(loginbase)s""", + """ +This notice is to let you know that the penalty applied to your site has +increased: %(penalty_level)s. + +Your privileges will be reduced corresponding to the legend below. To +restore these privileges, please return at least two machines to working +state. + + http://monitor.planet-lab.org/monitor/pcuview?loginbase=%(loginbase)s + +Thank you very much for your help, + -- PlanetLab Central (support@planet-lab.org) + +Legend: + + 0 - no penalty applied + 1 - site is disabled. no new slices can be created. + 2+ - all existing slices will be disabled. + """) + + newbootcd_notice=("""MONTEST: Host %(hostname)s needs a new BootImage""", """ +We noticed the following node has an out-dated BootImage: + + %(hostname)s + +This usually implies that you need to update the BootImage and node +configuration file stored on the read-only media (either the all-in-one ISO +CD, floppy disk, or write-protected USB stick). + +You can do this by walking through the steps of the registration wizard, and +downloading a new BootImage for your machine. + + https://www.planet-lab.org/registerwizard/index.php + +Thank you for your help, + -- PlanetLab Central (support@planet-lab.org) +""") + +############################################################################# +############################################################################# +############################################################################# + pcudown_one =("""Could not use PCU to reboot %(hostname)s""", """As part of PlanetLab node monitoring and maintenance, we tried to use the PCU @@ -294,10 +453,10 @@ Thank you very much for your help, -- PlanetLab Central (support@planet-lab.org) """) - newalphacd_one=(""" Planetlab nodes need a new BootCD: %(loginbase)s""", -"""As part of PlanetLab node monitoring, we noticed that your machines needs a new BootCD to fully support your hardware: + newalphacd_notice=("""MONTEST: New Boot Images for %(hostname)s""", +"""As part of PlanetLab node monitoring, we noticed that we were not able to recognize all the hardware in your machine. This means that it is so new that it needs a new BootCD, or that it is so old that it is no longer supported. -%(hostname_list)s + %(hostname)s To make this process as simple as possible, we have created All-in-One boot images that include the node configuration file. @@ -318,14 +477,13 @@ Thank you for your help, # TODO: need reminder versions for repeats... newdown=[newdown_one, newdown_two, newdown_three] newbootcd=[newbootcd_one, newbootcd_two, newbootcd_three] - newalphacd=[newalphacd_one, newalphacd_one, newalphacd_one] + #newalphacd=[newalphacd_one, newalphacd_one, newalphacd_one] newthankyou=[thankyou,thankyou,thankyou] pcuthankyou=[pcuthankyou_one,pcuthankyou_one,pcuthankyou_one] - NMReset=[nmreset,nmreset,nmreset] pcutonodemapping=[pcutonodemapping_one, pcutonodemapping_one, pcutonodemapping_one] pcudown=[pcudown_one, pcudown_one, pcudown_one] - unknownsequence = ("""Unrecognized Error on PlanetLab host %(hostname)s""", + unknownsequence_notice = ("""MONTEST: Unrecognized Error on PlanetLab host %(hostname)s""", """ While trying to automatically recover this machine: @@ -411,7 +569,7 @@ Thank you for your help, donation_down = [ donation_down_one, donation_down_one, donation_down_one ] - minimalhardware = ("""Hardware requirements not met on PlanetLab host %(hostname)s""", + minimalhardware_notice = ("""MONTEST: Hardware requirements not met on PlanetLab host %(hostname)s""", """ While trying to automatically recover this machine: @@ -431,7 +589,7 @@ BootManager.log output follows: %(bmlog)s """ ) - baddisk = ("""Bad Disk on PlanetLab node %(hostname)s""", + baddisk_notice = ("""MONTEST: Bad Disk on PlanetLab node %(hostname)s""", """As part of PlanetLab node monitoring, we noticed %(hostname)s has a number of disk or media related I/O errors, that prevent it from either booting or reliably running as a PlanetLab node. Please verify the integrity of the disk, and order a replacement if needed. If you need to schedule downtime for the node, please let us know at support@planet-lab.org. @@ -497,7 +655,7 @@ BootManager.log output follows: %(bmlog)s """) - plnode_cfg=(""" Please Update Configuration file for PlanetLab node %(hostname)s""", + nodeconfig_notice=("""MONTEST: Please Update Configuration file for PlanetLab node %(hostname)s""", """As part of PlanetLab node monitoring, we noticed %(hostname)s has an out-dated plnode.txt file with no NODE_ID or a mis-matched HOSTNAME. This can happen either due to an initial configuration failure at your site, with information entered into our database, or after a software upgrade. To resolve the issue we require your assistance. All that is needed is to visit: https://www.planet-lab.org/db/nodes/index.php?nodepattern=%(hostname)s @@ -537,7 +695,7 @@ Thanks. """) - baddns=("""Planetlab node down: broken DNS configuration for %(hostname)s""", + baddns_notice=("""MONTEST: Planetlab node down: broken DNS configuration for %(hostname)s""", """As part of PlanetLab node monitoring, we noticed the DNS servers used by the following machine(s) are not responding to queries. %(hostname)s @@ -550,7 +708,7 @@ To help us return this machine to running order, please verify that the register You may update the node's network information at the link below: - https://www.planet-lab.org/db/nodes/node_networks.php?id=%(nodenetwork_id)s + https://www.planet-lab.org/db/nodes/node_networks.php?id=%(interface_id)s If you have any questions, please feel free to contact us at PlanetLab Support (support@planet-lab.org).