X-Git-Url: http://git.onelab.eu/?a=blobdiff_plain;f=monitor%2Fwrapper%2Fmailer.py;h=afa72eb24fe8f4736ef688137e69509cf883f6ea;hb=HEAD;hp=9f22c969f23e569fdc6659ce355168c70eb9e256;hpb=ecea36bbf6aad3bbd3e544d336b89a45cff4ab34;p=monitor.git diff --git a/monitor/wrapper/mailer.py b/monitor/wrapper/mailer.py index 9f22c96..afa72eb 100755 --- a/monitor/wrapper/mailer.py +++ b/monitor/wrapper/mailer.py @@ -65,10 +65,10 @@ def getTicketStatus(ticket_id): r_values[key] = ":".join(vals[1:]) r_values[key] = r_values[key].strip() - if 'Created' in r_values: - r_values['Created'] = calendar.timegm(time.strptime(r_values['Created'])) - else: - r_values['Created'] = calendar.timegm(time.localtime()) + #if 'Created' in r_values: + # r_values['Created'] = calendar.timegm(time.strptime(r_values['Created'])) + #else: + r_values['Created'] = calendar.timegm(time.localtime()) #r_values['Told'] = calendar.timegm(time.strptime(r_values['Told'])) return r_values @@ -84,7 +84,7 @@ def setAdminCCViaRT(ticket_id, to): # create a comma-separated list s_to = ",".join(to) - cmd = "rt edit ticket/%s set admincc='%s'" % (ticket_id, s_to) + cmd = "rt edit ticket/%s set cc='%s'" % (ticket_id, s_to) print cmd (f_in, f_out, f_err) = os.popen3(cmd) value = f_out.read() @@ -95,7 +95,7 @@ def setAdminCCViaRT(ticket_id, to): pass else: print "VALUE:", value - print "ERROR: RT failed to update AdminCC for ticket %s" % ticket_id + print "ERROR: RT failed to update CC for ticket %s" % ticket_id return @@ -229,15 +229,15 @@ def emailViaRT_NoTicket(subject, text, to): # Set ENV Variables/PATH _setupRTenvironment() - # NOTE: AdminCc: (in PLC's RT configuration) gets an email sent. + # NOTE: Cc: (in PLC's RT configuration) gets an email sent. # This is not the case (surprisingly) for Cc: input_text = "Subject: %s\n" input_text += "Requestor: %s\n"% FROM input_text += "id: ticket/new\n" input_text += "Queue: %s\n" % config.RT_QUEUE for recipient in to: - input_text += "AdminCc: %s\n" % recipient - #input_text += "AdminCc: %s\n" % config.cc_email + input_text += "Cc: %s\n" % recipient + #input_text += "Cc: %s\n" % config.cc_email input_text += "Text: %s" # Add a space for each new line to get RT to accept the file. @@ -366,4 +366,4 @@ if __name__=="__main__": import smtplib import emailTxt import plc - emailViaRT("mail via RT", "Let's see if this succeeds...", [FROM]) + emailViaRT("test monitor mail 9", "Let's see if this succeeds...", ["stephen.soltesz@gmail.com"])