fix a bug with pause_penalty.

[monitor.git] / monitor / wrapper / mailer.py

diff --git a/monitor/wrapper/mailer.py b/monitor/wrapper/mailer.py
index cd04f3a..abf0352 100755 (executable)
--- a/monitor/wrapper/mailer.py
+++ b/monitor/wrapper/mailer.py
@@ -52,7 +52,7 @@ def getTicketStatus(ticket_id):
        if ticket_id == None or ticket_id == "":
                return {}
 
-       cmd = "rt show -t ticket -f id,subject,status,queue,created %s" % (ticket_id)
+       cmd = "rt show -t ticket -f id,subject,status,queue,created,told %s" % (ticket_id)
        print cmd
        (f_in, f_out, f_err) = os.popen3(cmd)
        value = f_out.read()
@@ -66,6 +66,7 @@ def getTicketStatus(ticket_id):
                r_values[key] = r_values[key].strip()
 
        r_values['Created'] = calendar.timegm(time.strptime(r_values['Created']))
+       r_values['Told'] = calendar.timegm(time.strptime(r_values['Told']))
        return r_values
 
 def setAdminCCViaRT(ticket_id, to):