From 6a2f47ac05289fd850dc724e0da13599e7846294 Mon Sep 17 00:00:00 2001 From: Stephen Soltesz Date: Mon, 29 Jun 2009 00:05:55 +0000 Subject: [PATCH] remove rt3 from monitor --- rt3/RT_SiteConfig.pm | 80 --- rt3/adduserstort.pl | 57 -- rt3/initialdata | 577 --------------------- rt3/local/html/Elements/Logo | 56 -- rt3/local/html/Ticket/Elements/ShowSummary | 100 ---- rt3/monitor-rt3.init | 246 --------- rt3/rt.cron | 7 - rt3/rtconf.d/planetlab.pl | 130 ----- rt3/rtcron.d/syncadmins.sh | 7 - rt3/rtcron.d/syncusers.sh | 7 - rt3/rtcron.sh | 6 - 11 files changed, 1273 deletions(-) delete mode 100644 rt3/RT_SiteConfig.pm delete mode 100644 rt3/adduserstort.pl delete mode 100644 rt3/initialdata delete mode 100644 rt3/local/html/Elements/Logo delete mode 100644 rt3/local/html/Ticket/Elements/ShowSummary delete mode 100644 rt3/monitor-rt3.init delete mode 100644 rt3/rt.cron delete mode 100644 rt3/rtconf.d/planetlab.pl delete mode 100644 rt3/rtcron.d/syncadmins.sh delete mode 100644 rt3/rtcron.d/syncusers.sh delete mode 100755 rt3/rtcron.sh diff --git a/rt3/RT_SiteConfig.pm b/rt3/RT_SiteConfig.pm deleted file mode 100644 index 5c2f530..0000000 --- a/rt3/RT_SiteConfig.pm +++ /dev/null @@ -1,80 +0,0 @@ -# Any configuration directives you include here will override -# RT's default configuration file, RT_Config.pm - -#Site Configurations - -#Name of the site -Set($rtname, 'PLC_NAME'); - -#Site's Organization -Set($Organization , 'PLC_RT_HOSTNAME'); - -#Main email address for contacting the Support Team -Set($CorrespondAddress , 'support@PLC_RT_HOSTNAME'); - -#Default destination email address for replies -Set($CommentAddress , 'root@PLC_RT_HOSTNAME'); - -#System administrator mail address -Set($OwnerEmail , 'root@PLC_RT_HOSTNAME'); - -#Maximum attachment size -Set($MaxAttachmentSize , 10000000); - -#Database configurations - -#Type of database: Postgresql -Set($DatabaseType , 'Pg'); # e.g. Pg or mysql - -#The name of the database user (inside the database) -Set($DatabaseUser , 'RT_DB_USER'); - -#Password the DatabaseUser should use to access the database -Set($DatabasePassword , 'RT_DB_PASSWORD'); - -#The name of the RT's database on your database server -Set($DatabaseName , 'RT_DB_NAME'); - -#Database host -Set($DatabaseHost , 'localhost'); - -#RT's Database host -Set($DatabaseRTHost , 'localhost'); - -#Webserver paramters - -#Web path, such as https://rt.domain/web_path -Set($WebPath , "/rt3"); # e.g. Set($WebPath , ""); - -#URL -Set($WebBaseURL , "https://PLC_RT_HOSTNAME"); # Set($WebBaseURL , "http://rt.PLC_RT_HOSTNAME"); - -#Adding plugins -#Set(@Plugins,qw(RT::FM)); - -#Tuning Up the RT Config - -#Log File -Set($LogToFile , 'debug'); -Set($LogDir, '/var/log/rt3/'); -#rt_debug.log should be created and set to the correct owner(apache ownerand group)/permissions (-rw-r--r--)Set($LogToFileNamed , "rt_debug.log"); - -#Notify requestor: True (1) -Set($NotifyActor, 1); - -#Send a copy to RT owner: True -Set($LoopsToRTOwner , 1); - -# Try to figure out CC watchers -Set($ParseNewMessageForTicketCcs , 1); - -# pattern to self-identify to avoid loops to itself. -Set($RTAddressRegexp , '^(support|monitor|legal|security)@PLC_RT_HOSTNAME$'); - -Set($WebImagesURL , $WebPath . "/NoAuth/images/"); # need this for below -Set($LogoURL, "/misc/logo.gif"); -Set($LogoLinkURL, 'http://PLC_WWW_HOSTNAME'); -Set($LogoImageURL, "http://PLC_RT_HOSTNAME/misc/logo.gif"); -Set($LogoAltText, "PLC_NAME"); - -1; diff --git a/rt3/adduserstort.pl b/rt3/adduserstort.pl deleted file mode 100644 index dc64899..0000000 --- a/rt3/adduserstort.pl +++ /dev/null @@ -1,57 +0,0 @@ -#!/usr/bin/perl -w -# -# rtadduser: Batch add local users to RT based on a csv file named users_data.csv located # in the same directory -# Mohamed El Erian -# Partly based on script provided by David Maze -# File format is username,realname,email_address,organization,address1,city,country -# $Id$ -# - -use lib "/usr/lib"; -use strict; -use English; -use RT::Interface::CLI qw(CleanEnv); -use RT::User; - -CleanEnv(); -RT::LoadConfig(); -RT::Init(); -my @raw_data; -my $bc_user = ''; -my $username = ''; -my $realname = ''; -my $email_address = ''; -my $organization = ''; -my $address1 = ''; -my $city = ''; -my $country = ''; -my $priv = 0; - -if ( $ARGV[0] =~ /priv/ ) -{ - shift @ARGV; - $priv = 1; -} - -open(USERS_DATA, $ARGV[0]) || die("Could not open file!"); -@raw_data=; -close(USERS_DATA); -foreach $bc_user (@raw_data) -{ - chop($bc_user); - ($email_address,$realname,$organization)=split(/\,/,$bc_user); - - my $UserObj = new RT::User(RT::SystemUser); - # print "adding user: $email_address\n"; - $UserObj->Create(Name => $email_address, - RealName => $realname, - EmailAddress => $email_address, - Password => 'Passw0rd', - Organization => $organization, - Privileged => $priv); - #Address1 => $address1, - #City => $city, - #Country => country, -} - - diff --git a/rt3/initialdata b/rt3/initialdata deleted file mode 100644 index d1a3255..0000000 --- a/rt3/initialdata +++ /dev/null @@ -1,577 +0,0 @@ -# Initial data for a fresh RT3 Installation. - -@Users = ( - { Name => 'Nobody', - RealName => 'Nobody in particular', - Comments => 'Do not delete or modify this user. It is integral ' - . 'to RT\'s internal data structures', - Privileged => '0', }, - - { Name => 'root', - Gecos => 'root', - RealName => 'RT Admin', - Password => 'password', - EmailAddress => "root\@localhost", - Comments => 'SuperUser', - Privileged => '1', } ); - -@Groups = ( - { Name => '', - Type => 'Everyone', # loc - Domain => 'SystemInternal', - Instance => '', - Description => 'Pseudogroup for internal use', # loc - }, - { Type => 'Privileged', # loc - Domain => 'SystemInternal', - Instance => '', - Name => '', - Description => 'Pseudogroup for internal use', # loc - }, - { Name => '', - Type => 'Unprivileged', # loc - Domain => 'SystemInternal', - Instance => '', - Description => 'Pseudogroup for internal use', # loc - }, - { Name => '', - Type => 'Owner', # loc - Domain => 'RT::System-Role', - Instance => '', - Description => 'SystemRolegroup for internal use', # loc - }, - { Name => '', - Type => 'Requestor', # loc - Domain => 'RT::System-Role', - Instance => '', - Description => 'SystemRolegroup for internal use', # loc - }, - { Name => '', - Type => 'Cc', # loc - Domain => 'RT::System-Role', - Instance => '', - Description => 'SystemRolegroup for internal use', # loc - }, - { Name => '', - Type => 'AdminCc', # loc - Domain => 'RT::System-Role', - Instance => '', - Description => 'Pseudogroup for internal use', # loc - }, ); - -@Queues = ({ Name => 'support', - Description => 'Support', - CorrespondAddress => 'support@PLC_RT_HOSTNAME', - CommentAddress => '', }, - - { Name => '___Approvals', - Description => 'A system-internal queue for the approvals system', - Disabled => 2, } ); - -@ScripActions = ( - - { Name => 'Autoreply To Requestors', # loc - Description => -'Always sends a message to the requestors independent of message sender' , # loc - ExecModule => 'Autoreply', - Argument => 'Requestor' }, - { Name => 'Notify Requestors', # loc - Description => 'Sends a message to the requestors', # loc - ExecModule => 'Notify', - Argument => 'Requestor' }, - { Name => 'Notify Owner as Comment', # loc - Description => 'Sends mail to the owner', # loc - ExecModule => 'NotifyAsComment', - Argument => 'Owner' }, - { Name => 'Notify Owner', # loc - Description => 'Sends mail to the owner', # loc - ExecModule => 'Notify', - Argument => 'Owner' }, - { Name => 'Notify Ccs as Comment', # loc - Description => 'Sends mail to the Ccs as a comment', # loc - ExecModule => 'NotifyAsComment', - Argument => 'Cc' }, - { Name => 'Notify Ccs', # loc - Description => 'Sends mail to the Ccs', # loc - ExecModule => 'Notify', - Argument => 'Cc' }, - { Name => 'Notify AdminCcs as Comment', # loc - Description => 'Sends mail to the administrative Ccs as a comment', # loc - ExecModule => 'NotifyAsComment', - Argument => 'AdminCc' }, - { Name => 'Notify AdminCcs', # loc - Description => 'Sends mail to the administrative Ccs', # loc - ExecModule => 'Notify', - Argument => 'AdminCc' }, - - { Name => 'Notify Requestors and Ccs as Comment', # loc - Description => 'Send mail to requestors and Ccs as a comment', # loc - ExecModule => 'NotifyAsComment', - Argument => 'Requestor,Cc' }, - - { Name => 'Notify Requestors and Ccs', # loc - Description => 'Send mail to requestors and Ccs', # loc - ExecModule => 'Notify', - Argument => 'Requestor,Cc' }, - - { Name => 'Notify Requestors, Ccs and AdminCcs as Comment', # loc - Description => 'Send mail to all watchers as a "comment"', # loc - ExecModule => 'NotifyAsComment', - Argument => 'All' }, - { Name => 'Notify Requestors, Ccs and AdminCcs', # loc - Description => 'Send mail to all watchers', # loc - ExecModule => 'Notify', - Argument => 'All' }, - { Name => 'Notify Other Recipients as Comment', # loc - Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc - ExecModule => 'NotifyAsComment', - Argument => 'OtherRecipients' }, - { Name => 'Notify Other Recipients', # loc - Description => 'Sends mail to explicitly listed Ccs and Bccs', # loc - ExecModule => 'Notify', - Argument => 'OtherRecipients' }, - { Name => 'User Defined', # loc - Description => 'Perform a user-defined action', # loc - ExecModule => 'UserDefined', }, - { Name => 'Create Tickets', # loc - Description => - 'Create new tickets based on this scrip\'s template', # loc - ExecModule => 'CreateTickets', }, - { Name => 'Open Tickets', - Description => 'Open tickets on correspondence', # loc - ExecModule => 'AutoOpen' }, -); - -@ScripConditions = ( - { Name => 'On Create', # loc - Description => 'When a ticket is created', # loc - ApplicableTransTypes => 'Create', - ExecModule => 'AnyTransaction', }, - - { Name => 'On Transaction', # loc - Description => 'When anything happens', # loc - ApplicableTransTypes => 'Any', - ExecModule => 'AnyTransaction', }, - { - - Name => 'On Correspond', # loc - Description => 'Whenever correspondence comes in', # loc - ApplicableTransTypes => 'Correspond', - ExecModule => 'AnyTransaction', }, - - { - - Name => 'On Comment', # loc - Description => 'Whenever comments come in', # loc - ApplicableTransTypes => 'Comment', - ExecModule => 'AnyTransaction' }, - { - - Name => 'On Status Change', # loc - Description => 'Whenever a ticket\'s status changes', # loc - ApplicableTransTypes => 'Status', - ExecModule => 'AnyTransaction', - - }, - { - - Name => 'On Priority Change', # loc - Description => 'Whenever a ticket\'s priority changes', # loc - ApplicableTransTypes => 'Set', - ExecModule => 'PriorityChange', - }, - { - - Name => 'On Owner Change', # loc - Description => 'Whenever a ticket\'s owner changes', # loc - ApplicableTransTypes => 'Any', - ExecModule => 'OwnerChange', - - }, - { - - Name => 'On Queue Change', # loc - Description => 'Whenever a ticket\'s queue changes', # loc - ApplicableTransTypes => 'Set', - ExecModule => 'QueueChange', - - }, - { Name => 'On Resolve', # loc - Description => 'Whenever a ticket is resolved', # loc - ApplicableTransTypes => 'Status', - ExecModule => 'StatusChange', - Argument => 'resolved' - - }, - - { Name => 'User Defined', # loc - Description => 'Whenever a user-defined condition occurs', # loc - ApplicableTransTypes => 'Any', - ExecModule => 'UserDefined' - - }, - -); - -@Templates = ( - { Queue => '0', - Name => 'Blank', # loc - Description => 'A blank template', # loc - Content => '', }, - - { Queue => '0', - Name => 'Transaction', # loc - Description => 'Default transaction template', # loc - Content => 'RT-Attach-Message: yes - - -{$Transaction->CreatedAsString}: Request {$Ticket->id} was acted upon. -Transaction: {$Transaction->Description} - Queue: {$Ticket->QueueObj->Name} - Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"} - Owner: {$Ticket->OwnerObj->Name} - Requestors: {$Ticket->RequestorAddresses} - Status: {$Ticket->Status} - Ticket id} > - - -{$Transaction->Content()} -' - }, - - { - - Queue => '0', - Name => 'Admin Correspondence', # loc - Description => 'Default admin correspondence template', # loc - Content => 'RT-Attach-Message: yes - - -id} > - -{$Transaction->Content()} -' - }, - - { Queue => '0', - Name => 'Correspondence', # loc - Description => 'Default correspondence template', # loc - Content => 'RT-Attach-Message: yes - -{$Transaction->Content()} -' - }, - - { Queue => '0', - Name => 'Admin Comment', # loc - Description => 'Default admin comment template', # loc - Content => -'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]//g; $comment =~ s/^Re//i; $s;} - - -{$RT::WebURL}Ticket/Display.html?id={$Ticket->id} -This is a comment. It is not sent to the Requestor(s): - -{$Transaction->Content()} -' - }, - - { Queue => '0', - Name => 'Status Change', # loc - Description => 'Ticket status changed', # loc - Content => 'Subject: Status Changed to: {$Transaction->NewValue} - - -{$RT::WebURL}Ticket/Display.html?id={$Ticket->id} - -{$Transaction->Content()} -' - }, - - { - - Queue => '0', - Name => 'Resolved', # loc - Description => 'Ticket Resolved', # loc - Content => 'Subject: Resolved: {$Ticket->Subject} - -According to our records, your request has been resolved. If you have any -further questions or concerns, please respond to this message. -' - }, - { Queue => '___Approvals', - Name => "New Pending Approval", # loc - Description => - "Notify Owners and AdminCcs of new items pending their approval", # loc - Content => 'Subject: New Pending Approval: {$Ticket->Subject} - -Greetings, - -There is a new item pending your approval: "{$Ticket->Subject()}", -a summary of which appears below. - -Please visit {$RT::WebURL}Approvals/Display.html?id={$Ticket->id} -to approve or reject this ticket, or {$RT::WebURL}Approvals/ to -batch-process all your pending approvals. - -------------------------------------------------------------------------- -{$Transaction->Content()} -' - }, - { Queue => '___Approvals', - Name => "Approval Passed", # loc - Description => - "Notify Owner of their ticket has been approved by some approver", # loc - Content => 'Subject: Ticket Approved: {$Ticket->Subject} - -Greetings, - -Your ticket has been approved by { eval { $Approval->OwnerObj->Name } }. -Other approvals may be pending. -' - }, - { Queue => '___Approvals', - Name => "All Approvals Passed", # loc - Description => - "Notify Owner of their ticket has been approved by all approvers", # loc - Content => 'Subject: Ticket Approved: {$Ticket->Subject} - -Greetings, - -Your ticket has been approved. Its Owner may now start to act on it. -' - }, - { Queue => '___Approvals', - Name => "Approval Rejected", # loc - Description => - "Notify Owner of their rejected ticket", # loc - Content => 'Subject: Ticket Rejected: {$Ticket->Subject} - -Greetings, - -Your ticket has been rejected by { eval { $Approval->OwnerObj->Name } }. -' - }, -); -# }}} - -@Scrips = ( - { ScripCondition => 'On Correspond', - ScripAction => 'Open Tickets', - Template => 'Blank' }, - { ScripCondition => 'On Owner Change', - ScripAction => 'Notify Owner', - Template => 'Transaction' }, - { ScripCondition => 'On Correspond', - ScripAction => 'Notify Other Recipients', - Template => 'Correspondence' }, - - { Description => "When an approval ticket is created, notify the Owner and AdminCc of the item awaiting their approval", # loc - Queue => '___Approvals', - ScripCondition => 'User Defined', - CustomIsApplicableCode => q[ - $self->TicketObj->Type eq 'approval' and - $self->TransactionObj->Field eq 'Status' and - $self->TransactionObj->NewValue eq 'open' and - eval { $T::Approving = ($self->TicketObj->AllDependedOnBy( Type => 'ticket' ))[0] } - ], - ScripAction => 'Notify Owner', - Template => 'New Pending Approval' }, - { Description => "If an approval is rejected, reject the original and delete pending approvals", # loc - Queue => '___Approvals', - ScripCondition => 'On Status Change', - ScripAction => 'User Defined', - CustomPrepareCode => q[ -# ------------------------------------------------------------------- # -return(0) unless ( lc($self->TransactionObj->NewValue) eq "rejected" or - lc($self->TransactionObj->NewValue) eq "deleted" ); - -my $rejected = 0; -my $links = $self->TicketObj->DependedOnBy; -foreach my $link (@{ $links->ItemsArrayRef }) { - my $obj = $link->BaseObj; - if ($obj->QueueObj->IsActiveStatus($obj->Status)) { - if ($obj->Type eq 'ticket') { - $obj->Comment( - Content => $self->loc("Your request was rejected."), - ); - $obj->SetStatus( - Status => 'rejected', - Force => 1, - ); - - $T::Approval = $self->TicketObj; # so we can access it inside templates - $self->{TicketObj} = $obj; # we want the original id in the token line - $rejected = 1; - } - else { - $obj->SetStatus( - Status => 'deleted', - Force => 1, - ); - } - } -} - -$links = $self->TicketObj->DependsOn; -foreach my $link (@{ $links->ItemsArrayRef }) { - my $obj = $link->TargetObj; - if ($obj->QueueObj->IsActiveStatus($obj->Status)) { - $obj->SetStatus( - Status => 'deleted', - Force => 1, - ); - } -} - -# Now magically turn myself into a Requestor Notify object... -require RT::Action::Notify; bless($self, 'RT::Action::Notify'); -$self->{Argument} = 'Requestor'; $self->Prepare; - -return $rejected; -# ------------------------------------------------------------------- # - ], - CustomCommitCode => '"never needed"', - Template => 'Approval Rejected', }, - { Description => "When a ticket has been approved by any approver, add correspondence to the original ticket", # loc - Queue => '___Approvals', - ScripCondition => 'On Resolve', - ScripAction => 'User Defined', - CustomPrepareCode => q[ -# ------------------------------------------------------------------- # -return(0) unless ($self->TicketObj->Type eq 'approval'); - -my $note; -my $t = $self->TicketObj->Transactions; -while (my $o = $t->Next) { - $note .= $o->Content . "\n" if $o->ContentObj - and $o->Content !~ /Default Approval/; -} - -foreach my $obj ($self->TicketObj->AllDependedOnBy( Type => 'ticket' )) { - $obj->Comment( - Content => $self->loc( "Your request has been approved by [_1]. Other approvals may still be pending.", # loc - $self->TransactionObj->CreatorObj->Name, - ) . "\n" . $self->loc( "Approver's notes: [_1]", # loc - $note - ), - ); - $T::Approval = $self->TicketObj; # so we can access it inside templates - $self->{TicketObj} = $obj; # we want the original id in the token line -} - -# Now magically turn myself into a Requestor Notify object... -require RT::Action::Notify; bless($self, 'RT::Action::Notify'); -$self->{Argument} = 'Requestor'; $self->Prepare; - -return 1; -# ------------------------------------------------------------------- # - ], - CustomCommitCode => '"never needed"', - Template => 'Approval Passed' }, - { Description => "When a ticket has been approved by all approvers, add correspondence to the original ticket", # loc - Queue => '___Approvals', - ScripCondition => 'On Resolve', - ScripAction => 'User Defined', - CustomPrepareCode => q[ -# ------------------------------------------------------------------- # -# Find all the tickets that depend on this (that this is approving) - -my $Ticket = $self->TicketObj; -my @TOP = $Ticket->AllDependedOnBy( Type => 'ticket' ); -my $links = $Ticket->DependedOnBy; -my $passed = 0; - -while (my $link = $links->Next) { - my $obj = $link->BaseObj; - next if ($obj->HasUnresolvedDependencies( Type => 'approval' )); - - if ($obj->Type eq 'ticket') { - $obj->Comment( - Content => $self->loc("Your request has been approved."), - ); - $T::Approval = $Ticket; # so we can access it inside templates - $self->{TicketObj} = $obj; # we want the original id in the token line - $passed = 1; - } - elsif ($obj->Type eq 'approval') { - $obj->SetStatus( Status => 'open', Force => 1 ); - } - elsif ($RT::UseCodeTickets and $obj->Type eq 'code') { - my $code = $obj->Transactions->First->Content; - my $rv; - - foreach my $TOP (@TOP) { - local $@; - $rv++ if eval $code; - $RT::Logger->error("Cannot eval code: $@") if $@; - } - - if ($rv or !@TOP) { - $obj->SetStatus( Status => 'resolved', Force => 1,); - } - else { - $obj->SetStatus( Status => 'rejected', Force => 1,); - } - } -} - -# Now magically turn myself into a Requestor Notify object... -require RT::Action::Notify; bless($self, 'RT::Action::Notify'); -$self->{Argument} = 'Requestor'; $self->Prepare; - -return 0; # ignore $passed; -# ------------------------------------------------------------------- # - ], - CustomCommitCode => '"never needed"', - Template => 'All Approvals Passed', }, - -); - -@ACL = ( - { UserId => 'Nobody', # - principalId - Right => 'OwnTicket', }, - - { UserId => 'root', # - principalid - Right => 'SuperUser', }, - - -); - -# Predefined searches - -@Attributes = ( - { Name => 'Search - My Tickets', - Description => '[_1] highest priority tickets I own', # loc - Content => - { Format => "'__id__/TITLE:#', '__Subject__/TITLE:Subject', Priority, QueueName, ExtendedStatus", - Query => " Owner = '__CurrentUser__' AND ( Status = 'new' OR Status = 'open')", - OrderBy => 'Priority', - Order => 'DESC' }, - }, - { Name => 'Search - Unowned Tickets', - Description => '[_1] newest unowned tickets', # loc - Content => -# 'Take' #loc - { Format => "'__id__/TITLE:#', '__Subject__/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, '__loc(Take)__/TITLE: ' ", - Query => " Owner = 'Nobody' AND ( Status = 'new' OR Status = 'open')", - OrderBy => 'Created', - Order => 'DESC' }, - }, - { Name => 'HomepageSettings', - Description => 'HomepageSettings', - Content => - { 'body' => # loc - [ { type => 'system', name => 'My Tickets' }, - { type => 'system', name => 'Unowned Tickets' }, - { type => 'component', name => 'QuickCreate'}, - ], - 'summary' => # loc - [ - { type => 'component', name => 'MyReminders' }, - { type => 'component', name => 'Quicksearch' }, - { type => 'component', name => 'RefreshHomepage' }, - ] - }, -} -); diff --git a/rt3/local/html/Elements/Logo b/rt3/local/html/Elements/Logo deleted file mode 100644 index 5bb6c11..0000000 --- a/rt3/local/html/Elements/Logo +++ /dev/null @@ -1,56 +0,0 @@ -%# BEGIN BPS TAGGED BLOCK {{{ -%# -%# COPYRIGHT: -%# -%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC -%# -%# -%# (Except where explicitly superseded by other copyright notices) -%# -%# -%# LICENSE: -%# -%# This work is made available to you under the terms of Version 2 of -%# the GNU General Public License. A copy of that license should have -%# been provided with this software, but in any event can be snarfed -%# from www.gnu.org. -%# -%# This work is distributed in the hope that it will be useful, but -%# WITHOUT ANY WARRANTY; without even the implied warranty of -%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU -%# General Public License for more details. -%# -%# You should have received a copy of the GNU General Public License -%# along with this program; if not, write to the Free Software -%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA -%# 02110-1301 or visit their web page on the internet at -%# http://www.gnu.org/copyleft/gpl.html. -%# -%# -%# CONTRIBUTION SUBMISSION POLICY: -%# -%# (The following paragraph is not intended to limit the rights granted -%# to you to modify and distribute this software under the terms of -%# the GNU General Public License and is only of importance to you if -%# you choose to contribute your changes and enhancements to the -%# community by submitting them to Best Practical Solutions, LLC.) -%# -%# By intentionally submitting any modifications, corrections or -%# derivatives to this work, or any other work intended for use with -%# Request Tracker, to Best Practical Solutions, LLC, you confirm that -%# you are the copyright holder for those contributions and you grant -%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, -%# royalty-free, perpetual, license to use, copy, create derivative -%# works based on those contributions, and sublicense and distribute -%# those contributions and any derivatives thereof. -%# -%# END BPS TAGGED BLOCK }}} - -<%args> - $show_name => 1 - diff --git a/rt3/local/html/Ticket/Elements/ShowSummary b/rt3/local/html/Ticket/Elements/ShowSummary deleted file mode 100644 index 9847577..0000000 --- a/rt3/local/html/Ticket/Elements/ShowSummary +++ /dev/null @@ -1,100 +0,0 @@ -%# BEGIN BPS TAGGED BLOCK {{{ -%# -%# COPYRIGHT: -%# -%# This software is Copyright (c) 1996-2007 Best Practical Solutions, LLC -%# -%# -%# (Except where explicitly superseded by other copyright notices) -%# -%# -%# LICENSE: -%# -%# This work is made available to you under the terms of Version 2 of -%# the GNU General Public License. A copy of that license should have -%# been provided with this software, but in any event can be snarfed -%# from www.gnu.org. -%# -%# This work is distributed in the hope that it will be useful, but -%# WITHOUT ANY WARRANTY; without even the implied warranty of -%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU -%# General Public License for more details. -%# -%# You should have received a copy of the GNU General Public License -%# along with this program; if not, write to the Free Software -%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA -%# 02110-1301 or visit their web page on the internet at -%# http://www.gnu.org/copyleft/gpl.html. -%# -%# -%# CONTRIBUTION SUBMISSION POLICY: -%# -%# (The following paragraph is not intended to limit the rights granted -%# to you to modify and distribute this software under the terms of -%# the GNU General Public License and is only of importance to you if -%# you choose to contribute your changes and enhancements to the -%# community by submitting them to Best Practical Solutions, LLC.) -%# -%# By intentionally submitting any modifications, corrections or -%# derivatives to this work, or any other work intended for use with -%# Request Tracker, to Best Practical Solutions, LLC, you confirm that -%# you are the copyright holder for those contributions and you grant -%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, -%# royalty-free, perpetual, license to use, copy, create derivative -%# works based on those contributions, and sublicense and distribute -%# those contributions and any derivatives thereof. -%# -%# END BPS TAGGED BLOCK }}} - - - - - -
- <&| /Widgets/TitleBox, title => loc('The Basics'), - title_href =>"$RT::WebPath/Ticket/Modify.html?id=".$Ticket->Id, - class => 'ticket-info-basics' &> - <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &> - - -% if ($Ticket->QueueObj->TicketCustomFields->First) { - <&| /Widgets/TitleBox, title => loc('Custom Fields'), - title_href =>"$RT::WebPath/Ticket/Modify.html?id=".$Ticket->Id, - class => 'ticket-info-cfs' &> - <& /Ticket/Elements/ShowCustomFields, Ticket => $Ticket &> - -% } - <&| /Widgets/TitleBox, title => loc('People'), - title_href =>"$RT::WebPath/Ticket/ModifyPeople.html?id=".$Ticket->Id, - class => 'ticket-info-people' &> - <& /Ticket/Elements/ShowPeople, Ticket => $Ticket &> - - - <& /Ticket/Elements/ShowAttachments, Ticket => $Ticket, Attachments => $Attachments &> -
- <& /Ticket/Elements/ShowRequestor, Ticket => $Ticket &> - - <& /Elements/Callback, %ARGS, _CallbackName => 'LeftColumn' &> - 		- <&| /Widgets/TitleBox, title => loc("Dates"), - title_href =>"$RT::WebPath/Ticket/ModifyDates.html?id=".$Ticket->Id, - class => 'ticket-info-dates' &> - <& /Ticket/Elements/ShowDates, Ticket => $Ticket &> - - - <&| /Widgets/TitleBox, title => loc('Links'), - title_href => "$RT::WebPath/Ticket/ModifyLinks.html?id=".$Ticket->Id, - class => 'ticket-info-links' &> - <& /Elements/ShowLinks, Ticket => $Ticket &> - - <& /Elements/Callback, %ARGS, _CallbackName => 'RightColumn' &> - -
-<%ARGS> -$Ticket => undef -$Attachments => undef - - - - - diff --git a/rt3/monitor-rt3.init b/rt3/monitor-rt3.init deleted file mode 100644 index 0e24a11..0000000 --- a/rt3/monitor-rt3.init +++ /dev/null @@ -1,246 +0,0 @@ -#!/bin/bash -# -# priority: 850 -# -# Manage settings for the Zabbix installtion and -# other monitor-related things -# -# Stephen Soltesz -# Copyright (C) 2008 The Trustees of Princeton University -# -# $Id$ -# - -# Source function library and configuration -. /etc/plc.d/functions -. /etc/plc.d/monitor.functions -. /etc/planetlab/plc_config -local_config=/etc/planetlab/configs/site.xml - -MONITORPATH=/usr/share/monitor - -# Be verbose -set -x - -# Default locations -PGDATA=/var/lib/pgsql/data -postgresql_conf=$PGDATA/postgresql.conf -pghba_conf=$PGDATA/pg_hba.conf - -# Export so that we do not have to specify -p to psql invocations -export PGPORT=$PLC_DB_PORT - - -RT3_DB_USER="rt3user" -RT3_DB_NAME="rt3" - -WROTE_PG_CONFIG= - -if [ -z "$PLC_RT_IP" ] ; then - PLC_RT_IP=$( gethostbyname $PLC_RT_HOST ) -fi - - -# TODO: make values re-configurable... this may be an issue with RT's db, though. -function update_config () -{ - pattern=$1 - with=$2 - file=$3 - sed -i -e "s/$pattern/$with/g" $file -} - -function check_rt_siteconfig () -{ - tmp_siteconfig=$(mktemp) - tmp_initialdata=$(mktemp) - - # TODO: need a better approach for this. - for f in $MONITORPATH/rt3/rtconf.d/*.pl ; do - update_config PLC_RT_HOSTNAME $PLC_RT_HOST $f - done - - # if the templates are newer than the actual config, then replace them. - if [ $MONITORPATH/rt3/RT_SiteConfig.pm -nt /etc/rt3/RT_SiteConfig.pm ] ; - then - # copy templates - cp -f $MONITORPATH/rt3/RT_SiteConfig.pm $tmp_siteconfig - cp -f $MONITORPATH/rt3/initialdata $tmp_initialdata - - # setup RT_SiteConfig.pm - update_config PLC_NAME "$PLC_NAME" $tmp_siteconfig - update_config PLC_RT_HOSTNAME $PLC_RT_HOST $tmp_siteconfig - update_config PLC_WWW_HOSTNAME $PLC_WWW_HOST $tmp_siteconfig - - update_config RT_DB_NAME $RT3_DB_NAME $tmp_siteconfig - update_config RT_DB_USER $RT3_DB_USER $tmp_siteconfig - update_config RT_DB_PASSWORD $PLC_MONITOR_DBPASSWORD $tmp_siteconfig - - # setup initialdata - update_config PLC_RT_HOSTNAME $PLC_RT_HOST $tmp_initialdata - - # copy to live configuration - cp -f $tmp_siteconfig /etc/rt3/RT_SiteConfig.pm - cp -f $tmp_initialdata /etc/rt3/initialdata - chmod 644 /etc/rt3/RT_SiteConfig.pm - chmod 644 /etc/rt3/initialdata - - rm -f $tmp_siteconfig - rm -f $tmp_initialdata - fi -} - -function check_rt_custom () -{ - rsync -qv -az $MONITORPATH/rt3/local/html /usr/share/rt3 -} - -function check_rt_pghba () -{ - NAME=$RT3_DB_NAME - USER=$RT3_DB_USER - CONF=$PGDATA/pg_hba.conf.d/${NAME}.conf - PATTERN="host all postgres 127.0.0.1/32 trust" - - if ! grep -q "$PATTERN" $CONF ; then - #### SETUP ACCESS from postgres user to run init for the first time. - echo "$PATTERN" >> $CONF - WROTE_PG_CONFIG="true" - fi - -} - -function check_rt_aliases () -{ - - if ! grep -q "rt-mailgate --queue support" /etc/aliases ; - then - sed -i -e "s/^support.*postmaster//g" /etc/aliases - sed -i -e "s/^security.*root//g" /etc/aliases - cat <> /etc/aliases -# added by RT init scripts for default queues. -support: "|/usr/sbin/rt-mailgate --queue support --action correspond --url http://localhost/rt3/" -monitor: "|/usr/sbin/rt-mailgate --queue monitor --action correspond --url http://localhost/rt3/" -security: "|/usr/sbin/rt-mailgate --queue security --action correspond --url http://localhost/rt3/" -legal: "|/usr/sbin/rt-mailgate --queue legal --action correspond --url http://localhost/rt3/" -EOF - /usr/bin/newaliases - fi - -} - -function check_rt_init () -{ - if [ ! -f /etc/rt3/setup.finished ] ; then - /usr/sbin/rt-setup-database --action init --dba postgres - for f in $MONITORPATH/rt3/rtconf.d/*.pl ; do - /usr/sbin/rt-setup-database --action insert --dba postgres --datafile $f - done - - # run initial setup scripts (run only once, or for the first time) - for f in $MONITORPATH/rt3/rtsetup.d/*.{pl,py,sh} ; do - $f - done - - touch /etc/rt3/setup.finished - - fi -} - -check_rt_sendmail () -{ - tmp_sendmailmc=$(mktemp) - - # if the templates is newer than the processed config, then update it - if grep -q "Addr=127.0.0.1," /etc/mail/sendmail.mc ; - then - # copy templates - cp -f /etc/mail/sendmail.mc $tmp_sendmailmc - - # setup initialdata - update_config "Addr=127.0.0.1," "" $tmp_sendmailmc - - # copy to live configuration - cp -f $tmp_sendmailmc /etc/mail/sendmail.mc - rm -f $tmp_sendmailmc - - # edit /etc/mail/access to add local IP - if ! grep "$PLC_RT_IP" /etc/mail/access ; then - echo "$PLC_RT_IP RELAY" >> /etc/mail/access - makemap hash /etc/mail/access.db < /etc/mail/access - fi - if [ ! -f /etc/smrsh/rt-mailgate ] ; then - ln -s /usr/sbin/rt-mailgate /etc/smrsh/rt-mailgate - fi - if ! grep "$PLC_RT_HOST" /etc/mail/local-host-names ; then - # edit /etc/mail/local-host-names - echo "$PLC_RT_HOST" >> /etc/mail/local-host-names - fi - m4 /etc/mail/sendmail.mc > /etc/mail/sendmail.cf - service sendmail restart - fi - - -} - -if [ "$PLC_RT_ENABLED" != "1" ] ; then - exit 0 -fi - -case "$1" in - start) - MESSAGE=$"Bootstrap RT (please wait...)" - dialog "$MESSAGE" - - check_pg_hba $RT3_DB_NAME $RT3_DB_USER - #check_user_and_db $RT3_DB_NAME $RT3_DB_USER - check_rt_siteconfig - check_rt_pghba - if [ -n "$WROTE_PG_CONFIG" ] ; then - # NOTE: restart db to enable access by users granted above. - service plc restart postgresql - MESSAGE=$"Bootstrap RT 2 (please wait...)" - dialog "$MESSAGE" - fi - check_rt_aliases - check_rt_init - check_rt_sendmail - check_rt_custom # todo: restart httpd if needed. - - result "$MESSAGE" - ;; - - - delete) - MESSAGE=$"Deleting databases..." - dialog "$MESSAGE" - - service plc stop httpd - - dropdb -U postgres $RT3_DB_NAME - dropuser -U postgres $RT3_DB_USER - rm -f /etc/rt3/RT_SiteConfig.pm - rm -f /etc/rt3/initialdata - PATTERN="host all postgres 127.0.0.1/32 trust" - sed -i -e "s|$PATTERN||g" $PGDATA/pg_hba.conf.d/${RT3_DB_NAME}.conf - - sed -i -e "s/.*mailgate.*//g" /etc/aliases - rm -f /etc/rt3/setup.finished - - sed -i -e "s/Port=smtp, Name=MTA/Port=smtp,Addr=127.0.0.1, Name=MTA/g" /etc/mail/sendmail.mc - service plc start httpd - - result "$MESSAGE" - ;; - - stop) - MESSAGE=$"Stopping RT" - dialog "$MESSAGE" - - # TODO: is there anything to stop? - - result "$MESSAGE" - ;; -esac - -exit $ERRORS diff --git a/rt3/rt.cron b/rt3/rt.cron deleted file mode 100644 index 8c1269c..0000000 --- a/rt3/rt.cron +++ /dev/null @@ -1,7 +0,0 @@ -SHELL=/bin/bash -PATH=/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/share/monitor/rt3 -HOME=/usr/share/monitor -MAILTO=soltesz@cs.princeton.edu - -01 * * * * root rtcron.sh - diff --git a/rt3/rtconf.d/planetlab.pl b/rt3/rtconf.d/planetlab.pl deleted file mode 100644 index 6026845..0000000 --- a/rt3/rtconf.d/planetlab.pl +++ /dev/null @@ -1,130 +0,0 @@ - -@ACL = ( - { GroupDomain => 'SystemInternal', - GroupType => 'Everyone', - Right => 'CreateTicket', }, - - { GroupDomain => 'SystemInternal', - GroupType => 'Everyone', - Right => 'ReplyToTicket', }, - - { GroupDomain => 'RT::System-Role', - GroupType => 'AdminCc', - Right => 'WatchAsAdminCc', }, - - { GroupDomain => 'RT::System-Role', - GroupType => 'Cc', - Right => 'ReplyToTicket', }, - - { GroupDomain => 'RT::System-Role', - GroupType => 'Cc', - Right => 'Watch', }, - - { GroupDomain => 'RT::System-Role', - GroupType => 'Owner', - Right => 'ReplyToTicket', }, - - { GroupDomain => 'RT::System-Role', - GroupType => 'Owner', - Right => 'ModifyTicket', }, -); - -@Scrips = ( - { ScripCondition => 'On Create', - ScripAction => 'AutoReply To Requestors', - Template => 'AutoReply' }, - { ScripCondition => 'On Correspond', - ScripAction => 'Notify Requestors, Ccs and AdminCcs', - Template => 'PlanetLab Correspond with CC in body', }, - { ScripCondition => 'On Create', - ScripAction => 'Notify AdminCcs', - Template => 'PlanetLab Create with CC in body', }, -); - -@Templates = ( - { Queue => '0', - Name => 'Autoreply', # loc - Description => 'Default Autoresponse template', # loc - Content => 'Subject: AutoReply: {$Ticket->Subject} - -Hello, - -Thank you very much for reporting this. - -This message was automatically generated in response to the -creation of a trouble ticket regarding: - - "{$Ticket->Subject()}" - -There is no need to reply to this message right now. Your ticket has been -assigned an ID of [{$rtname} #{$Ticket->id()}]. - -Please include the string: - - [{$rtname} #{$Ticket->id}] - -in the subject line of all future correspondence about this issue. To do so, -you may reply to this message. - -Thank you, -{$Ticket->QueueObj->CorrespondAddress()} - -------------------------------------------------------------------------- -{$Transaction->Content()} -' - }, - { - Queue => '0', - Name => 'PlanetLab Correspond with CC in body', - Description => 'Message with the recipients in the header', # loc - Content => 'RT-Attach-Message: yes - -Email Recipients (see http://PLC_RT_HOSTNAME/support ) - Owner: {$Ticket->OwnerObj->Name} - Requestor: {$Ticket->RequestorAddresses} -{ if ($acc=$Ticket->AdminCcAddresses) { " Ticket Ccs: " . $acc } } - -================================================== - -{$Transaction->Content()} -' - }, - { - Queue => '0', - Name => 'PlanetLab Create with CC in body', - Description => 'Create with CC in body', # loc - Content => 'RT-Attach-Message: yes - -Email Recipients (see http://PLC_RT_HOSTNAME/support ) - Owner: {$Ticket->OwnerObj->Name} - Requestor: {$Ticket->RequestorAddresses} -{ if ($acc=$Ticket->AdminCcAddresses) { " Ticket Ccs: " . $acc } } - -================================================== - -{$Transaction->CreatedAsString}: Request {$Ticket->id} was acted upon. -Transaction: {$Transaction->Description} - -Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"} - -{$Transaction->Content()} -' - }, -); - -@Queues = ( - { Name => 'monitor', - Description => 'Queue for monitor', - CorrespondAddress => 'monitor@PLC_RT_HOSTNAME', - CommentAddress => '', }, - - { Name => 'security', - Description => 'Queue for security issues', - CorrespondAddress => 'security@PLC_RT_HOSTNAME', - CommentAddress => '', }, - - { Name => 'legal', - Description => 'Queue for legal issues', - CorrespondAddress => 'legal@PLC_RT_HOSTNAME', - CommentAddress => '', }, -) diff --git a/rt3/rtcron.d/syncadmins.sh b/rt3/rtcron.d/syncadmins.sh deleted file mode 100644 index f27243d..0000000 --- a/rt3/rtcron.d/syncadmins.sh +++ /dev/null @@ -1,7 +0,0 @@ -#!/bin/bash - -MDIR=/usr/share/monitor -source $MDIR/monitorconfig.sh -${MONITOR_SCRIPT_ROOT}/plcquery.py --type person --withsitename --byrole admin \ - --format="%(email)s,%(first_name)s %(last_name)s,%(name)s" \ - | ${MONITOR_SCRIPT_ROOT}/rt3/adduserstort.pl priv - diff --git a/rt3/rtcron.d/syncusers.sh b/rt3/rtcron.d/syncusers.sh deleted file mode 100644 index 9e53f6c..0000000 --- a/rt3/rtcron.d/syncusers.sh +++ /dev/null @@ -1,7 +0,0 @@ -#!/bin/bash - -MDIR=/usr/share/monitor -source $MDIR/monitorconfig.sh -${MONITOR_SCRIPT_ROOT}/plcquery.py --type person --withsitename --byrole pi \ - --format="%(email)s,%(first_name)s %(last_name)s,%(name)s" \ - | ${MONITOR_SCRIPT_ROOT}/rt3/adduserstort.pl - diff --git a/rt3/rtcron.sh b/rt3/rtcron.sh deleted file mode 100755 index e14b533..0000000 --- a/rt3/rtcron.sh +++ /dev/null @@ -1,6 +0,0 @@ -#!/bin/bash - -D=/usr/share/monitor/ -for f in $D/rt3/rtcron.d/*.sh ; do - bash -c "$f" -done -- 2.43.0