From: Ciro Scognamiglio <ciro.scognamiglio@cslash.net>
Date: Mon, 18 Aug 2014 14:36:43 +0000 (+0200)
Subject: added FAQ for PLE users
X-Git-Tag: myslice-1.0~8
X-Git-Url: http://git.onelab.eu/?p=unfold.git;a=commitdiff_plain;h=de4b4d788b74e926ac19311fd5b8c1f0dc20d6b0

added FAQ for PLE users
---

diff --git a/portal/static/css/onelab.css b/portal/static/css/onelab.css
index aceb6f44..9d9d0775 100644
--- a/portal/static/css/onelab.css
+++ b/portal/static/css/onelab.css
@@ -27,7 +27,7 @@ p.command {
     padding:15px;
     margin:15px 0;
     color:#890000;
-    background-color:#E0E0E0;
+    background-color:#E0E0E0; 
     font-family:Courier, monospace;
 }
 h1 {
diff --git a/portal/templates/onelab/onelab_supportview.html b/portal/templates/onelab/onelab_supportview.html
index 9f311a43..72e013da 100644
--- a/portal/templates/onelab/onelab_supportview.html
+++ b/portal/templates/onelab/onelab_supportview.html
@@ -26,6 +26,36 @@
 	  	<div class="col-md-12">
 	  		<h2>Frequently Asked Questions (FAQs)<h2>
 
+			<h3>PlanetLab Europe Users</h3>
+			<ul>
+				<li>
+					<h4>I am a PlanetLab Europe user, how do I sign up?</h4>
+					<p>
+						Users that already have an account on PlanetLab Europe will be able to <a href="/register">sign up</a> using the
+						available form and selecting their institution from the provided list.<br />
+						If the user account on PlanetLab Europe is already enabled it will be automatically validated.
+					</p>
+				</li>
+				<li>
+					<h4>Which testbeds will I be able to access to?</h4>
+					<p>
+						You will be able to access NITOS, a wireless based testbed, and IoT-LAB, a sensor and radio based testbed.
+					</p>
+				</li>
+				<li>
+					<h4>Should I use the OneLab portal for my PlanetLab reservations?</h4>
+					<p>
+						For the time being, we recommend that you continue to use the PlanetLab Europe portal for reserving nodes on the 
+						worldwide PlanetLab system. <br />
+						We are working to provide you with an equally good PlanetLab experience through the OneLab portal, 
+						and we will invite you to help us beta-test this feature as soon as it is available. <br />
+						Other users, who do not have PlanetLab Europe accounts, currently have limited access to
+						PlanetLab Europe through the OneLab portal, but this is not equivalent to the full access you 
+						currently enjoy through your PlanetLab Europe account.
+					</p>
+				</li>
+			</ul>
+			
 			<h3>Users</h3>
 			<ul>
 			<li><h4>Who is a user?</h4></li>
@@ -34,11 +64,11 @@
 			
 			
 			<li><h4>How do I register?</h4></li>
-			<p>In order to register you must go to the <a href="/portal/register">Registration</a> page. You have to choose your corresponding institution (authority). After registration you have to wait until the PI validates your account. However upon registration, you will be able login to the portal with a limited access. Do not try to re-register with the same email address.</p>
+			<p>In order to register you must go to the <a href="/register">Registration</a> page. You have to choose your corresponding institution (authority). After registration you have to wait until the PI validates your account. However upon registration, you will be able login to the portal with a limited access. Do not try to re-register with the same email address.</p>
 			
 			<li><h4>Why can't I register with my email?</h4></li>
 			<p>If you have already registered then you won't be able to register again with the same email address. However, if you have never registered and still you are not able to use your email then please 
-			<a href="/portal/contact">Contact Support</a> and mention the error message that you are getting while trying to register.</p>
+			<a href="/contact">Contact Support</a> and mention the error message that you are getting while trying to register.</p>
 			
 			<li><h4>In registration, in "My keys" option, what should i choose?</h4></li>
 			<p>There are two choices.</p> 
@@ -49,7 +79,7 @@
 			<p>When you register, you choose an authority fromt he list of authorities. For each authority there is a Principal Investigator (PI). PI of your authority will verify your identity and if he finds that you are from his institution, he will validate your account otherwise he will reject your account.</p>
 			
 			<li><h4>How long I have to wait for validation?</h4></li>
-			<p>It depends on the PI of your authority. In general, it should not take more than a week. If you are waiting more than usual, please <a href="/portal/contact">Contact Support</a> and explain your problem.</p>
+			<p>It depends on the PI of your authority. In general, it should not take more than a week. If you are waiting more than usual, please <a href="/contact">Contact Support</a> and explain your problem.</p>
 			<li><h4>I just registered. Why can't I see any slices and resources?</h4></li>
 			<p>Once you register, you can login to your account with limited access. It means that you can view your account details, modify your name and password. You can also view other pages. However, you will not be able to see any slices as well as resources before your account validation. But you can <a href="/portal/slice_request/">Request Slice</a> before being validated. Therefore, the PI will validate your account as well as your requested slice. Once validated, you will be able to see your slice and if you click on your slice, you will be able to see resources in that slice and you can reserve nodes and start your experiment.</p>