-<p>We regret to inform you that, a manager of your institution has rejected your request. Please contact the manager of your institution for further information. For any other queries, contact us by replying to this email.</p>
+<p>We regret to inform you that, a manager of your institution has not confirmed your request. Please contact the manager of your institution for further information.
+For any other queries, please contact us by replying to this email.</p>