====================================================================
-= Adaptec Ultra320 Family Manager Set v1.3.11 =
+= Adaptec Ultra320 Family Manager Set =
= =
= README for =
= The Linux Operating System =
68-pin)
2. Version History
+ 3.0 (December 1st, 2005)
+ - Updated driver to use SCSI transport class infrastructure
+ - Upported sequencer and core fixes from adaptec released
+ version 2.0.15 of the driver.
+
1.3.11 (July 11, 2003)
- Fix several deadlock issues.
- Add 29320ALP and 39320B Id's.
supported)
- Support for the PCI-X standard up to 133MHz
- Support for the PCI v2.2 standard
- - Domain Validation
+ - Domain Validation
2.2. Operating System Support:
- Redhat Linux 7.2, 7.3, 8.0, Advanced Server 2.1
http://www.adaptec.com.
-5. Contacting Adaptec
+5. Adaptec Customer Support
A Technical Support Identification (TSID) Number is required for
Adaptec technical support.
- The 12-digit TSID can be found on the white barcode-type label
- included inside the box with your product. The TSID helps us
+ included inside the box with your product. The TSID helps us
provide more efficient service by accurately identifying your
product and support status.
+
Support Options
- Search the Adaptec Support Knowledgebase (ASK) at
http://ask.adaptec.com for articles, troubleshooting tips, and
- frequently asked questions for your product.
+ frequently asked questions about your product.
- For support via Email, submit your question to Adaptec's
- Technical Support Specialists at http://ask.adaptec.com.
+ Technical Support Specialists at http://ask.adaptec.com/.
North America
- - Visit our Web site at http://www.adaptec.com.
- - To speak with a Fibre Channel/RAID/External Storage Technical
- Support Specialist, call 1-321-207-2000,
- Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST.
- (Not open on holidays)
- - For Technical Support in all other technologies including
- SCSI, call 1-408-934-7274,
- Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST.
- (Not open on holidays)
- - For after hours support, call 1-800-416-8066 ($99/call,
- $149/call on holidays)
- - To order Adaptec products including software and cables, call
- 1-800-442-7274 or 1-408-957-7274. You can also visit our
- online store at http://www.adaptecstore.com
+ - Visit our Web site at http://www.adaptec.com/.
+ - For information about Adaptec's support options, call
+ 408-957-2550, 24 hours a day, 7 days a week.
+ - To speak with a Technical Support Specialist,
+ * For hardware products, call 408-934-7274,
+ Monday to Friday, 3:00 am to 5:00 pm, PDT.
+ * For RAID and Fibre Channel products, call 321-207-2000,
+ Monday to Friday, 3:00 am to 5:00 pm, PDT.
+ To expedite your service, have your computer with you.
+ - To order Adaptec products, including accessories and cables,
+ call 408-957-7274. To order cables online go to
+ http://www.adaptec.com/buy-cables/.
Europe
- - Visit our Web site at http://www.adaptec-europe.com.
- - English and French: To speak with a Technical Support
- Specialist, call one of the following numbers:
- - English: +32-2-352-3470
- - French: +32-2-352-3460
- Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET
- Friday, 10:00 to 12:30, 13:30 to 16:30 CET
- - German: To speak with a Technical Support Specialist,
- call +49-89-456-40660
- Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET
- Friday, 09:30 to 12:30, 13:30 to 15:00 CET
- - To order Adaptec products, including accessories and cables:
- - UK: +0800-96-65-26 or fax +0800-731-02-95
- - Other European countries: +32-11-300-379
-
- Australia and New Zealand
- - Visit our Web site at http://www.adaptec.com.au.
- - To speak with a Technical Support Specialist, call
- +612-9416-0698
- Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT
- (Not open on holidays)
+ - Visit our Web site at http://www.adaptec-europe.com/.
+ - To speak with a Technical Support Specialist, call, or email,
+ * German: +49 89 4366 5522, Monday-Friday, 9:00-17:00 CET,
+ http://ask-de.adaptec.com/.
+ * French: +49 89 4366 5533, Monday-Friday, 9:00-17:00 CET,
+ http://ask-fr.adaptec.com/.
+ * English: +49 89 4366 5544, Monday-Friday, 9:00-17:00 GMT,
+ http://ask.adaptec.com/.
+ - You can order Adaptec cables online at
+ http://www.adaptec.com/buy-cables/.
Japan
+ - Visit our web site at http://www.adaptec.co.jp/.
- To speak with a Technical Support Specialist, call
- +81-3-5308-6120
- Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to
- 6:00 p.m. TSC
-
- Hong Kong and China
- - To speak with a Technical Support Specialist, call
- +852-2869-7200
- Hours: Monday-Friday, 10:00 to 17:00.
- - Fax Technical Support at +852-2869-7100.
-
- Singapore
- - To speak with a Technical Support Specialist, call
- +65-245-7470
- Hours: Monday-Friday, 10:00 to 17:00.
- - Fax Technical Support at +852-2869-7100
+ +81 3 5308 6120, Monday-Friday, 9:00 a.m. to 12:00 p.m.,
+ 1:00 p.m. to 6:00 p.m.
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