ugg. output hangs on large file contents. truncate data. need a better

solution.

diff --git a/monitor/wrapper/mailer.py b/monitor/wrapper/mailer.py
index 4a0d661..cd04f3a 100755 (executable)
--- a/monitor/wrapper/mailer.py
+++ b/monitor/wrapper/mailer.py
@@ -194,7 +194,8 @@ def emailViaRT(subject, text, to, ticket_id=None):
                cmd = "rt correspond -m - %s" % ticket_id
                print cmd
                (f_in, f_out, f_err) = os.popen3(cmd)
                cmd = "rt correspond -m - %s" % ticket_id
                print cmd
                (f_in, f_out, f_err) = os.popen3(cmd)

-               f_in.write(text)
+               #f_in.write(input[:32000])
+               f_in.write(text[:32000])

                f_in.flush()
                f_in.close()
                value = f_out.read()
                f_in.flush()
                f_in.close()
                value = f_out.read()


@@ -231,6 +232,7 @@ def emailViaRT_NoTicket(subject, text, to):
        input_text += "Queue: %s\n" % config.RT_QUEUE
        for recipient in to:
                input_text += "AdminCc: %s\n" % recipient
        input_text += "Queue: %s\n" % config.RT_QUEUE
        for recipient in to:
                input_text += "AdminCc: %s\n" % recipient

+       #input_text += "AdminCc: %s\n" % config.cc_email

        input_text += "Text: %s"
 
        # Add a space for each new line to get RT to accept the file.
        input_text += "Text: %s"
 
        # Add a space for each new line to get RT to accept the file.


@@ -240,7 +242,12 @@ def emailViaRT_NoTicket(subject, text, to):
                cmd = "rt create -i -t ticket"
                print cmd
                (f_in, f_out, f_err) = os.popen3(cmd)
                cmd = "rt create -i -t ticket"
                print cmd
                (f_in, f_out, f_err) = os.popen3(cmd)

-               f_in.write(input_text % (subject, spaced_text))
+               input = input_text % (subject, spaced_text)
+               print "length: %s" % len(input)
+               # NOTE: RT hangs with larger input, probably due to some internal
+               # buffering.  So, chop off messages at 32000
+               #f_in.write(input[:32000])
+               f_in.write(input[:32000])

                f_in.flush()
                f_in.close()
                value = f_out.read()
                f_in.flush()
                f_in.close()
                value = f_out.read()