+ introduced rt command line emailViaRT

diff --git a/mailer.py b/mailer.py
index cca2e10..c000c0a 100755 (executable)
--- a/mailer.py
+++ b/mailer.py
@@ -4,11 +4,13 @@
 #
 # Faiyaz Ahmed <faiyaza@cs.princeton.edu>
 #
-# $Id: mailer.py,v 1.7 2007/04/06 16:16:53 faiyaza Exp $
+# $Id: mailer.py,v 1.8 2007/06/29 12:42:22 soltesz Exp $
 from emailTxt import *
 import smtplib
 from config import config
 import logging
+import os
+import time
 
 config = config()
 logger = logging.getLogger("monitor")
@@ -16,6 +18,68 @@ logger = logging.getLogger("monitor")
 MTA="localhost"
 FROM="monitor@planet-lab.org"
 
+def reformat_for_rt(text):
+       lines = text.split("\n")
+       spaced_text = ""
+       for line in lines:
+               spaced_text += " %s\n" %line
+       return spaced_text
+               
+
+def emailViaRT(subject, text, to):
+       """Use RT command line tools to send email.
+               return the generated RT ticket ID number.
+       """
+       i_ticket = 0
+
+       if config.mail and config.debug:
+               to = [config.email]
+
+       os.environ['PATH'] = os.environ['PATH'] + ":/home/soltesz/rpm/opt/rt3/bin/"
+       os.environ['RTSERVER'] = "https://rt.planet-lab.org/"
+       os.environ['RTUSER']   = "monitor"
+       os.environ['RTPASSWD'] = "ssorcmor"
+       os.environ['RTDEBUG'] = "0"
+       # NOTE: AdminCc: (in PLC's RT configuration) gets an email sent.
+       # This is not the case (surprisingly) for Cc:
+       input_text  = "Subject: %s\n"
+       input_text += "Requestor: monitor@planet-lab.org\n"
+       input_text += "id: ticket/new\n"
+       input_text += "Queue: Monitor\n"
+       for recipient in to:
+               input_text += "AdminCc: %s\n" % recipient
+       input_text += "Text: %s"
+
+       spaced_text = reformat_for_rt(text)
+       #if config.debug:
+       #       print input_text % (subject, "") 
+
+       if config.mail and not config.debug:
+               cmd = "rt create -i -t ticket"
+               (f_in, f_out, f_err) = os.popen3(cmd)
+               f_in.write(input_text % (subject, spaced_text))
+               f_in.flush()
+               f_in.close()
+               value = f_out.read()
+
+               # TODO: rt doesn't write to stderr on error!!!
+               if value == "":
+                       raise Exception, f_err.read()
+
+               i_ticket = int(value.split()[2])
+               # clean up the child process.
+               f_in.close();  del f_in
+               f_out.close(); del f_out
+               f_err.close(); del f_err
+               os.wait()
+       elif config.mail and config.debug:
+               email(subject, spaced_text, to)
+               i_ticket = 0
+       else:
+               i_ticket = 0
+
+       return i_ticket
+
 def email(subject, text, to):
        """Create a mime-message that will render HTML in popular
        MUAs, text in better ones"""
@@ -46,8 +110,7 @@ def email(subject, text, to):
        else:
                writer.addheader("To", to)
 
-       if config.bcc:
-               print "Adding bcc"
+       if config.bcc and not config.debug:
                writer.addheader("Bcc", config.email)
 
        writer.addheader("Reply-To", 'monitor@planet-lab.org')
@@ -75,6 +138,7 @@ def email(subject, text, to):
        writer.lastpart()
        msg = out.getvalue()
        out.close()
+
        # three cases:
        #       mail but no-debug
        #       mail and debug, 'to' changed at the beginning'
@@ -84,6 +148,8 @@ def email(subject, text, to):
                        # This is normal operation
                        server = smtplib.SMTP(MTA)
                        server.sendmail(FROM, to,  msg)
+                       if config.bcc and not config.debug:
+                               server.sendmail(FROM, config.email,  msg)
                        server.quit()
                except Exception, err:
                        print "Mailer error: %s" % err
@@ -95,9 +161,16 @@ if __name__=="__main__":
        import smtplib
        import emailTxt
        import plc 
-       email("[spam] This is a mail-test from golf.cs.princeton.edu", 
-                 "I'm concerned that emails aren't leaving golf.  Sorry for the spam", 
-                 "princetondsl@sites.planet-lab.org")
+       #email("[spam] bcc test from golf.cs.princeton.edu", 
+       #         "It gets to both recipients", 
+       #         "soltesz@cs.utk.edu")
+       #emailViaRT("rt via golf", 
+       #         "It gets to both recipients", 
+       #         "soltesz@cs.utk.edu")
+       id = emailViaRT("TEST 7", 
+                          mailtxt.newbootcd_one[1] % {'hostname_list':"hostname list..."},
+                          ["soltesz@cs.utk.edu", "soltesz@romcross.org", "soltesz@cs.princeton.edu"])
+       print "ticketid: %d" % id
        #id = plc.siteId(["alice.cs.princeton.edu"])
        #print id
        #if id: