The most common reason for authentication failure is that the
authentication key stored in the node configuration file, does not
-match the key on record.
-
-There are two possible steps to resolve the problem.
-
-1. If you have used an All-in-one BootCD that includes the plnode.txt file,
- then please check your machine for any old boot media, either in the
- floppy drive, or on a USB stick. It is likely that an old configuration
- is being used instead of the new configuration stored on the BootCD.
-Or,
-2. If you are using Generic BootCD image, then regenerate the node
- configuration file by visiting:
-
- https://%(PLC_WWW_HOST)s:%(PLC_WWW_SSL_PORT)d/db/nodes/?id=%(node_id)d
-
- Under 'Download', follow the 'Download plnode.txt file for %(hostname)s'
- option, and save the downloaded file as plnode.txt on either a floppy
- disk or a USB flash drive. Be sure the 'Boot State' is set to 'Boot',
- and, then reboot the node.
+match the key stored in our database. These keys must match in order to
+authenticate the node successfully.
+
+Each time the configuration file is downloaded, either as part of an All-in-One
+BootImage or by downloading the plnode.txt file, the authentication key is
+RECREATED. So, which ever file was downloaded most recently is the one we
+have in our database. Often, users will download both the All-in-One image as
+well as the plnode.txt file, and inadvertently break the boot image.
+
+To repair this problem, simply download your All-in-One BootImage again, and
+copy it to the appropriate read-only boot media (write-protected USB or
+CD-ROM).
If you have already performed this step and are still receiving this
message, please reply so that we can help investigate the problem.